parallels for mac tech support phone number

I was able to install ACID Pro v8 and CD Architect v5(!) both from disk in an attached Apple SuperDrive, and both apps work just as I was using them prior on my Intel based Windows 10 VM (that I won’t be able to use anymore). If there's no way to login to Parallels account on a mobile device, tap Help button and follow the same instructions as above: Step 2.I’ve been using a Win10 ARM VM (4 cores & 4GB RAM allocated) and an Ubuntu ARM VM (2 Cores & 4 GB RAM Allocated) on my M1 MBP (16GB/2TB) since the initial Parallels Tech Preview was released, and am very happy. NOTE: Parallels Support team will not be able to find your Technical Data on server without having its ID number. Once the Technical Data is sent, please save its ID number and tab Done. If you would like to exclude screenshot from the report, please hit Technical DetailsĦ. NOTE: Technical Data does not include any personal or confidential data, however a screenshot of your device is captured and included to the device. Leave informative description of your issue and tap Send button

Then tap on the question mark icon (?) for iOS or three dots icon for Android -> Troubleshooting - iOS - Androidĥ. NOTE: It is very important to generate a Technical Data ID as soon as the issue appears.ģ. Connect from the Parallels Access app on your mobile device to your computer (Mac or PC) Sending Technical Data on mobile deviceġ. NOTE: Generating a Parallels Access Technical Data ID is not considered as request to Parallels Support Therefore while troubleshooting technical issues you may be requested to provide Parallels Support with with Technical Data ID: from both agent and client sides (both created at the moment of the issue reproduction). Parallels Access has two sides: client side (iPhone, iPad, Android-based tablet or phone) and agent side (Mac or PC computer/laptop). Technical Data ID is used by Parallels Engineering and Support Teams during troubleshooting of reported issues.

Parallels for mac tech support phone number